Conversation:

Notices

1. kat (boneidol)'s status on Wednesday, 18-Sep-2019 07:19:24 EDT kat

   Remote profile options...
   I am pretty bad at customer service. But when faced with client side issues, my colleague has a terrible abrupt tendency to say..
   
   "I can't help. You should contact Apple/Microsoft"
   
   I am amazed we have any customers sometimes.
   • kat (boneidol)'s status on Wednesday, 18-Sep-2019 07:19:49 EDT kat

     Remote profile options...
     In the last instance, it turned out that they were trying to submit email on port 25, and their ISP was blocking outgoing port 25.
     
     I really don't like the RTFM attitude amongst some tech people.