#, # or #, #

Minimum of five years of software development and design or systems administration or level 3-4 technical support experience.
Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software
Understanding of software best practices; SDLC, SCM and Agile development principles.
Excellent written, verbal, and presentation skills
Expert level in a number of open source packages.
Broad and deep familiarity with multiple projects to include Java and #, #, #, #, #, #, #, # (focus primary on # or #), Apache HTTPD, # #, #, #, Open source project and community participation and Production/24x7 experience.
Database administration; postgresql/ mysql/ # experience very desirable
Expertise in #, #, and/or cloud-native applications is a plus.

Interact with end users on technical problems.
Tier 1, 2 and 3 support for CentOS and related open source products.
Drive resolution of those problems, which include:
Open source software issues.
Questions around open source software usage.
Questions around use and best practices.
Review of the architecture and design where software is implemented.
Conduct professional services and training engagements.
Research, understand, and advocate open source software.
Interact with various open source communities.
Drive early resolution of issues.
Be a part of the on-call rotation.
Present knowledge via articles, blogs, and conference presentations.
May require 15% travel while completing on-site consulting.