@mangeurdenuage Part of it is that we fix things for free or greatly reduced prices. One of my sisters used to call me to do malware cleanup whenever I came back from an assignment. One time, I told her it was too far of a drive and to take her computer to Best Buy's Geek Squad. Once she saw the price, she just bought a replacement.

It solved the problem, because once she saw that it was expensive to fix, she made sure it no longer happened.