@mangeurdenuage
> > Best Buy's Geek Squad

> I believe these guys aren't only not reasonable with their prices but also do a shit job.

Well, yes, they likely do. Like a lot of places ( $EMPLOYER included ), I think they need to complete a certain number of repair jobs per day to justify their jobs. So if the repair is going to take longer, they might resort to halfway jobs that meet the time constraint.

Also, their workers vary in their level of skills (even though I'm pretty sure they have a standard procedure of what to do and how to do it). When # worked there, he was soon put in charge of teaching new employees the ropes, because he was top-notch even before he got hired there.

I don't know enough about their prices to comment, but I am aware of competing local repair shops who failed partly because (IMO) their prices were too low.