Some of #Riot’s problems are baked into #Matrix as a whole. For example, addressing. Let’s say I set up #Synapse at matrix\.federati\.net. The “#members” room would be at #members:matrix.federati.net, correct? And my account would be @lnxw48a1:matrix.federati.net? I’m not even sure. Do their URLs start with “matrix:”? Or maybe “matrix://“?

And that’s the problem. They intentionally chose something so alien-looking that it confuses people.