Responding to a need to have enough information to fix critical problems, we injected ACRA crash reporting library into AndStatus. It automates collecting of all required information and allows a User to review the report content when sending it via email to AndStatus team.
The feature works already and will be included in the next release (it's already available for those who build AndStatus from a source code). More info and discussion is here: https://github.com/andstatus/andstatus/issues/250